Urgent fault · 24/7 response
E1, E2, E3 or E5 error code on your heat pump?
Error codes point at sensors, pressure and communication faults — each one has a specific fix.
Call-out fee
R550
Fixed, quoted upfront
Repairs from
R1800
Approved before we start
Emergencies
24/7
No inflated after-hours rate
What usually causes this
- E1 high pressure lockout
- E2 low pressure or gas loss
- E3 water flow or pump fault
- E5 communication or power supply fault
How Reyds fixes it
Tell us the code when you call and we will arrive with the likely parts already on the van.
- Fixed R550 call-out fee — quoted upfront, no surprises
- Most repairs from R1800, approved before we start
- 24/7 emergency response across Pretoria and Centurion
- Domestic, commercial and industrial heat pump specialists
- ITS, Alliance, Stiebel Eltron, Enerflow and GMC trained
- Every repair backed by our 6-month workmanship warranty
FAQs
Why is my heat pump e1, e2 and e5 error codes?
Error codes point at sensors, pressure and communication faults — each one has a specific fix. The usual causes are: e1 high pressure lockout, e2 low pressure or gas loss, e3 water flow or pump fault, e5 communication or power supply fault.
What will it cost to fix?
A fixed R550 call-out covers the diagnosis. Repairs start from R1800 and are quoted and approved before we start.
Is this urgent?
Yes — switch the unit off at the isolator and call us. We attend this fault 24/7 as a priority.
Can I fix it myself?
You can check the isolator, breaker and filter. Anything involving refrigerant or the electrical box is licensed work — call us instead.
Related services
Other faults
We fix this across Pretoria & Centurion
See the full heat pump fault finder.
Get this sorted today
Call 069 268 0988. R550 call-out, repairs from R1800, 6-month workmanship warranty.