Common fault
Heat pump iced up or frozen over?
Ice on the evaporator in a Pretoria winter is common — constant ice is a fault.
Call-out fee
R550
Fixed, quoted upfront
Repairs from
R1800
Approved before we start
Emergencies
24/7
No inflated after-hours rate
What usually causes this
- Defrost cycle not initiating
- Failed defrost sensor
- Low refrigerant charge
- Restricted airflow across a dirty coil
How Reyds fixes it
We test the defrost circuit and sensor, clean the evaporator and correct the charge so the unit defrosts as designed.
- Fixed R550 call-out fee — quoted upfront, no surprises
- Most repairs from R1800, approved before we start
- 24/7 emergency response across Pretoria and Centurion
- Domestic, commercial and industrial heat pump specialists
- ITS, Alliance, Stiebel Eltron, Enerflow and GMC trained
- Every repair backed by our 6-month workmanship warranty
FAQs
Why is my heat pump iced up or frozen?
Ice on the evaporator in a Pretoria winter is common — constant ice is a fault. The usual causes are: defrost cycle not initiating, failed defrost sensor, low refrigerant charge, restricted airflow across a dirty coil.
What will it cost to fix?
A fixed R550 call-out covers the diagnosis. Repairs start from R1800 and are quoted and approved before we start.
Is this urgent?
It is not usually an emergency, but leaving it will cost more later. Book a normal call-out this week.
Can I fix it myself?
You can check the isolator, breaker and filter. Anything involving refrigerant or the electrical box is licensed work — call us instead.
Related services
Other faults
We fix this across Pretoria & Centurion
See the full heat pump fault finder.
Get this sorted today
Call 069 268 0988. R550 call-out, repairs from R1800, 6-month workmanship warranty.