Urgent fault · 24/7 response
Heat pump running but no hot water coming through?
The unit sounds fine but nothing hot reaches the taps — usually a plumbing or circulation issue.
Call-out fee
R550
Fixed, quoted upfront
Repairs from
R1800
Approved before we start
Emergencies
24/7
No inflated after-hours rate
What usually causes this
- Circulation pump failed
- Mixing valve set too low or failed
- Hot and cold crossed at a mixer
- Tank thermostat set incorrectly
How Reyds fixes it
We trace the hot water path from tank to tap and correct the failing component.
- Fixed R550 call-out fee — quoted upfront, no surprises
- Most repairs from R1800, approved before we start
- 24/7 emergency response across Pretoria and Centurion
- Domestic, commercial and industrial heat pump specialists
- ITS, Alliance, Stiebel Eltron, Enerflow and GMC trained
- Every repair backed by our 6-month workmanship warranty
FAQs
Why is my heat pump running but no hot water?
The unit sounds fine but nothing hot reaches the taps — usually a plumbing or circulation issue. The usual causes are: circulation pump failed, mixing valve set too low or failed, hot and cold crossed at a mixer, tank thermostat set incorrectly.
What will it cost to fix?
A fixed R550 call-out covers the diagnosis. Repairs start from R1800 and are quoted and approved before we start.
Is this urgent?
Yes — switch the unit off at the isolator and call us. We attend this fault 24/7 as a priority.
Can I fix it myself?
You can check the isolator, breaker and filter. Anything involving refrigerant or the electrical box is licensed work — call us instead.
Related services
Other faults
We fix this across Pretoria & Centurion
See the full heat pump fault finder.
Get this sorted today
Call 069 268 0988. R550 call-out, repairs from R1800, 6-month workmanship warranty.