Urgent fault · 24/7 response
Heat pump tripping your DB board or earth leakage?
A tripping unit is an electrical fault — never keep resetting it, that is how fires start.
Call-out fee
R550
Fixed, quoted upfront
Repairs from
R1800
Approved before we start
Emergencies
24/7
No inflated after-hours rate
What usually causes this
- Failed backup element leaking to earth
- Water ingress in the electrical box
- Shorted compressor windings
- Damaged wiring or a failed contactor
How Reyds fixes it
We isolate the circuit, test insulation resistance on the element and compressor and repair the faulty leg. Same-day in most cases.
- Fixed R550 call-out fee — quoted upfront, no surprises
- Most repairs from R1800, approved before we start
- 24/7 emergency response across Pretoria and Centurion
- Domestic, commercial and industrial heat pump specialists
- ITS, Alliance, Stiebel Eltron, Enerflow and GMC trained
- Every repair backed by our 6-month workmanship warranty
FAQs
Why is my heat pump tripping the db board?
A tripping unit is an electrical fault — never keep resetting it, that is how fires start. The usual causes are: failed backup element leaking to earth, water ingress in the electrical box, shorted compressor windings, damaged wiring or a failed contactor.
What will it cost to fix?
A fixed R550 call-out covers the diagnosis. Repairs start from R1800 and are quoted and approved before we start.
Is this urgent?
Yes — switch the unit off at the isolator and call us. We attend this fault 24/7 as a priority.
Can I fix it myself?
You can check the isolator, breaker and filter. Anything involving refrigerant or the electrical box is licensed work — call us instead.
Related services
Other faults
We fix this across Pretoria & Centurion
See the full heat pump fault finder.
Get this sorted today
Call 069 268 0988. R550 call-out, repairs from R1800, 6-month workmanship warranty.